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Privacy policy

Privacy Notice.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us.
Buckleigh of London respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Please read the following carefully to understand our views and practises regarding your personal data and how we will treat it. By visiting www.buckleighoflondon.com you are accepting and consenting to the practises described in this policy.

Buckleigh of London Privacy Policy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from buckleighoflondon.com (the “Site”).

PERSONAL INFORMATION WE COLLECT.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: www.google.com/intl/en/policies/privacy/.
We may also share your Personal Information to comply with applicable laws and regulations or to otherwise protect our rights.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at buckleighoflondon@hotmail.com or by mail using the details provided below:
83 Lower Sloane Street, London, SW1W 8DA, United Kingdom

What are cookies?
Cookies are small text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work behind the scenes to make your experience browsing our site as smooth as possible and they are designed to remember your preferences, so you don’t have to insert your details every time you visit a webpage.
There are different types of cookies; some cookies come directly from our website and others come from third parties which place cookies on our site.
Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser, but persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.
How do we use cookies?
We use cookies to enhance your browsing experience by:
Recognising when you log in and any preferred settings.
Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
Analysing how your use our site which helps us to troubleshoot any problems and to monitor our own performance.